Service & Support

How can we help you? Here you'll find useful contacts and information regarding various support tasks related to our products.
Knowledge Base

Service & Support


Downloads
Sales Hotline
Technical Support Hotline
Service & Repair
Telephone and E-Mail contact
FAQs - Frequently asked questions
Knowledge Base
 
 

Topics


Ergonomics at the computer
RSI, mouse arm and the rest
He@lthier working!
 
 

Lifestyle-Shop


Cherry Lifestyle-Shop
 
 

Knowledge Base


Here you can find interesting background information about Cherry products, technologies and special technical features.

2.4 GHz wireless technology – unlimited, cable-free reliability
The evolution of wireless technology - from infra-red technology to the "next generation"
Laser class 1 / Hazard warning
Information about Cherry laser class 1 products
Magnetic stripe cards I
How many characters can be programmed / written to the tracks of an ISO magnetic card?
Magnetic stripe cards II
History, dimensions, data formats, AAMVA, etc.
HiCo and LoCo magnetic cards
What is the difference between HiCo and LoCo magnetic cards?
Barcodes
Barcodes - Symbology, dimensions, densities, structure, definition of different barcodes, etc.
Smart (chip) cards
History, development, characteristics, card types, operating system, etc.
Card formats according to DIN ISO 7810
Overview of standards and dimensions
Biometric methods
Definition, history, biometric procedures
Port/PIN layout
Port/PIN layout 6-pin mini-DIN (PS/2) and 5-pin DIN (AT) connectors
USB - Universal Serial Bus
USB, FireWire, high-speed, full-speed, low-speed, self-powered, bus-powered, etc.
XT/AT switch on CHERRY keyboards
Informationen zu den Unterschieden zwischen XT- und AT-Modus

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